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Customer success manager.

Fulltime · Amsterdam

Thrilled to see you here! 

For six years we’ve been rocking it as an agency. 

Building Headless webshops for big brands. 

But now it’s time for something different. 

Our idea to democratize headless commerce technology has become reality. 

We founded a new company: Instant Commerce.

Over the years we noticed our clients struggle when it came to building headless webshops.

We’re on a mission to redefine how eCommerce brands build and manage headless storefronts.

With our no-code solution, we enable: 

faster-site speed

higher conversion ratios

no more developer dependencies

If a young, talented team with high ambitions gives you energy, check-out our vacancies at Instant Commerce. 

Job Description

  • Effectively communicating and collaborating with designers, developers, and other members of the digital production team to develop best-of-breed digital products that solve a problem and are simple to use.

  • Able to understand / work in existing projects and execute given tasks with guidance.

  • Capable of taking well-defined sub-tasks and completing these tasks

  • Participating in the daily scrums and periodic sprint planning, retrospectives, and other Agile process ceremonies.

  • Helping us to discover, evaluate, and incorporate new technologies and capabilities to enhance our digital products.


  • Good coding ability in JavaScript

  • 6+ months of working experience in React 

  • A basic understanding of Typescript

  • Passion for writing clean and compatible code

  • Willingness to learn new technologies and move between different tech stacks

  • Definitely a pre if you’ve collaborated extensively with UX/UI designers and have an eye for design too

  • Bonus points for GraphQL, Next.js and a passion for JAM stack 


When working at story of AMS, some of the benefits you can enjoy are;

  • First and foremost, becoming part of a highly talented and ambitious team

  • Career framework with clear steps

  • A 12-month contract to start with

  • A minimum amount of holidays instead of the usual policy where it's capped

  • Mental well-being via Openup

  • Constant learning culture through in-house knowledge sharing sessions, books, and courses

  • Monthly team-events

  • Yearly company retreat abroad

  • Beautiful 'clubhouse' in the middle of Amsterdam-Zuid where you can work from whenever you want

  • Lots of team drinks on our boat during the summer

  • Personal development and career opportunities within Story of AMS

If this sounds like you we would love to hear your story. Working at AMS we can promise an enthusiastic, international team of self-starters from many different backgrounds, with many different experiences.

Joining one of Amsterdam's fastest growing companies you'll have the opportunity to grow with us, playing an important role in taking Story of AMS to the next level.